Refund policy
RETURN & REFUND POLICY
Please note: This policy has been prepared for informational purposes. Selerb recommends seeking independent legal advice before publishing. By using our store, you agree to the terms outlined below.
Our 60-Day Money-Back Guarantee
We stand behind Selerb NAD+ completely. If you're not satisfied for any reason, we offer a full 60-day money-back guarantee from the date of purchase — no questions asked, no hassle.
Within 60 Days of Purchase You are entitled to a full refund within 60 days of your purchase date, regardless of the condition of the product. Simply contact us at shopselerb@gmail.com and we'll process your refund promptly.
After 60 Days of Purchase Refund requests made after the 60-day window will only be accepted on unopened, sealed bottles in their original condition.
Return Shipping Return shipping costs are the responsibility of the customer unless the return is due to an error on our part — such as a wrong or damaged item — in which case we will cover the cost in full.
How to Request a Refund Email us at shopselerb@gmail.com with your order number and reason for return. We aim to respond within 24–48 hours and process all approved refunds within 5–7 business days back to your original payment method.
Damaged or Incorrect Orders If your order arrives damaged or incorrect, please contact us immediately with a photo and your order number. We'll make it right at no cost to you.